Call Center Empregos em Portugal

Allgemeine Angaben

Standort

ES - Barcelona - BCN

Land

Spanien

Job Kategorien

Business Process Outsourcing

Work Style

On Site

Jobbeschreibung

If you want to live customer service at its best, we have the ideal job for you. We are looking for new members to join our team as Digital Trust and Safety Analyst with Portuguese (m / f / d)

Next Training Starts on : January 7th, 2025

Overview of tasks :

Back office support only

Taking over general administrative tasks

Provide online support for specific cases

Achieving and ensuring the quality standards

We are looking for :

Fluent written and spoken communication skills in Portuguese and English

Valid working permit for Spain or EU citizenship

Affinity with back office services

Strengths in efficiency, accuracy and empathy

Goal-oriented work approach

Full time or Part-time (weekend shifts) with flexible schedule

We will offer :

Permanent employment contract

Attractive salary of 9,846.15€ (Part time) to 24,000€ (Full time) gross per year and fully paid training period

Appealing bonuses for weekend and night shift

Private health insurance after probation period and daily meal allowance from day one

Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture

Advanced job opportunities in our internationally growing company

Great office with modern workspaces at the city center of Barcelona

Positive international working environment; fun floor with PlayStation, table tennis, and many more

Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation.

Regular fruit deliveries for a healthy lifestyle and free drinks

Several partnerships with fitness centers, restaurants, beauty care and more

Attractive employee referral bonus programs

Join our team and apply now!

About us : TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.

Equal Opportunity Employer

TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation .At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Applicants with special needs will be given preferential consideration if they are equally qualified.

LI-DNI

Zusätzliche Stellenbeschreibung

If you want to live customer service at its best, we have the ideal job for you. We are looking for new members to join our team as

Digital Trust and Safety Analyst with Portuguese (m / f / d)

Sprache

Portuguese

English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Ref Number

Req_00048520