Coordinator, Europe

Job ID :

Location : Portugal : Lisbon

Position Category : Administration / Business Support

Position Type : Employee Regular

Who are LRQA?

LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training.

While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.

LRQA currently operates across countries, has more than , colleagues, generates £m in revenue, and supports more than , clients across a diverse range of sectors and markets.

Key Responsibilities :

• Coordinate with facility, vendor and client for processing service requests, service schedules and service invoices based on client operating procedure (COP)
• Be responsive to facility and client inquiries regarding schedules and related issues
• Input and update service-related data in real-time in internal and client data management systems
• Ensure profitability of region by meeting key performance indicators related to auditors / consultants’ usage rates, expenses, and local sales, among others
• Timely delivery of services by processing requests quickly and scheduling within client due dates
• Support auditors / consultants on schedules, logistics as needed
• Escalate scheduling related issues to client, such as denied access etc.
• Other office work assignments as needed.

The successful candidate should be able to demonstrate the following :