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Senior Reverse Logistic Manager

VantivaLisbon, Porto, Portugal

Há 6 dias

Descrição da vaga

Vantiva is seeking an experienced Senior logistic recovery Manager to lead and structure our global after-sales operations. You will oversee three key challenges :

Logistics recovery operation engineering tools Purchasing and Sales Administrators.

Your mission is to implement and execute the companys after-sales strategy ensure customer satisfaction and drive operational and financial performance across the service organization.

Key Responsibilities

Ensure effective deployment of the companys global after-sales strategy

Oversee warranty compliance and ensure obligations to customers are met efficiently

Investigate and resolve issues related to customers suppliers and after-sales operations

Collaborate cross-functionally with Quality Finance and Sales teams to support tenders control after-sales costs and enhance product quality

Develop and manage after-sales revenue opportunities

Operational Duties

Act as the main point of contact for all after-sales strategy matters with internal and external stakeholders

Identify needs for new partners services tools repair capabilities; coordinate execution across teams; and monitor project progress

Establish service contracts maintain and update operational procedures and ensure proper execution of after-sales agreements with clients and suppliers

Oversee daily purchasing operations globally; track performance; provide pricing reporting and implement actions to meet revenue and margin targets

Representing the after-sales organization in client and supplier meetings presenting results and driving continuous improvement initiatives

Lead a team Objective and performance results

Qualifications :

Masters degree in engineering or Supplier Operations Management

1015 years of proven experience in team leadership and cross-functional project management Solid background in engineering customer / supplier support and operational excellence

Comfortable working in a multicultural international environment with multidisciplinary teams

Strong communication organizational and analytical skills

English read written and spoken

Additional Information :

Our most important asset is our People

Vantivas success greatly relies on our peoples energy motivation and talent.

We are dedicated to cultivating a workforce that embraces and celebrates diversity as we believe our differences drive our creativity and innovation.

We are proactive in supporting equality and maintaining an inclusive work environment developing and enhancing career opportunities for all.

If you require a reasonable accommodation at any step of the application process please let us know by answering the dedicated question in this application form.

Remote Work : Employment Type :

Full-time

Key Skills

Program Management,FDA Regulations,Management Experience,Facilities Management,Clinical Development,Data Management,Quality Systems,Project Management,Research & Development,GLP,Budgeting,Leadership Experience

Experience : years

Vacancy : 1

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