Vantiva is seeking an experienced Senior logistic recovery Manager to lead and structure our global after-sales operations. You will oversee three key challenges :
- Logistics recovery operation engineering tools Purchasing and Sales Administrators.
Your mission is to implement and execute the companys after-sales strategy ensure customer satisfaction and drive operational and financial performance across the service organization.
Key Responsibilities
Ensure effective deployment of the companys global after-sales strategyOversee warranty compliance and ensure obligations to customers are met efficientlyInvestigate and resolve issues related to customers suppliers and after-sales operationsCollaborate cross-functionally with Quality Finance and Sales teams to support tenders control after-sales costs and enhance product qualityDevelop and manage after-sales revenue opportunitiesOperational Duties
Act as the main point of contact for all after-sales strategy matters with internal and external stakeholdersIdentify needs for new partners services tools repair capabilities; coordinate execution across teams; and monitor project progressEstablish service contracts maintain and update operational procedures and ensure proper execution of after-sales agreements with clients and suppliersOversee daily purchasing operations globally; track performance; provide pricing reporting and implement actions to meet revenue and margin targetsRepresenting the after-sales organization in client and supplier meetings presenting results and driving continuous improvement initiativesLead a team Objective and performance resultsQualifications :
Masters degree in engineering or Supplier Operations Management1015 years of proven experience in team leadership and cross-functional project management Solid background in engineering customer / supplier support and operational excellenceComfortable working in a multicultural international environment with multidisciplinary teamsStrong communication organizational and analytical skillsEnglish read written and spokenAdditional Information :
Our most important asset is our People
Vantivas success greatly relies on our peoples energy motivation and talent.
We are dedicated to cultivating a workforce that embraces and celebrates diversity as we believe our differences drive our creativity and innovation.
We are proactive in supporting equality and maintaining an inclusive work environment developing and enhancing career opportunities for all.
If you require a reasonable accommodation at any step of the application process please let us know by answering the dedicated question in this application form.
Remote Work : Employment Type :
Full-time
Key Skills
Program Management,FDA Regulations,Management Experience,Facilities Management,Clinical Development,Data Management,Quality Systems,Project Management,Research & Development,GLP,Budgeting,Leadership Experience
Experience : years
Vacancy : 1