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Customer Support - French - Porto
Dila RecruitmentPorto, Porto, PTHá 9 dias
Tipo de vaga
- Quick Apply
Descrição da vagaNative / fluent in French both verbal and written (C2 level). Fluent in English (minimum B2 level) Ability to listen actively, identify, apply, and explain service with expertise, clarity, and solve issues in the first contact with customers Ability to handle stressful situations Previous Contact Centre or Customer Service experience (preferable) Enthusiastic and skilled in technology applications (using a smartphone, tablet or computer) Good and customer-friendly service Curious and persistent in solving issues Organized and can keep a cool head even in stressful situations Modern office in a city center with open spaces, easy to access with public transportation Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace Support from colleagues with coaching and mentoring opportunities Health and Wellbeing initiatives Monthly meal allowance and much more
Ready for a career move that feels right? At Dila Recruitment , you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.
Position : Customer Support
Location : Porto, Portugal
Employment type : Full-time
DUTIES AND RESPONSIBILITIES :
- Provide support to customers by phone, email, chat and social media channels
- Handle with all questions and inquiries about products and services
- Actively work on the optimization of all processes related to customers
- Closely work with other together with other departments, for example Sales and Marketing
REQUIREMENTS :
BENEFITS :
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Customer Support French • Porto, Porto, PT