Are you ready to live and work in one of Europe’s most beautiful cities? Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether you’re solving problems or answering questions, you’ll make a real difference every day — all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines! ☀️💬 🌞
Join Our Global Tech Support Team! 🛠️💬
Are you passionate about tech and love helping people? Come be part of a fun, fast-paced team where your support makes a difference for users around the world! 🌐✨
Your Tasks
- Respond to customer questions via chat and email – quickly and accurately.
- Follow clear steps (SOPs) to fix problems, or pass them on when they’re tricky.
- Meet support goals like response time and quality standards.
- Join regular training and coaching sessions to grow your skills and shine even brighter!
What We’re Looking For
Proficiency in EnglishGreat written communication – you explain things clearly and kindly.Experience handling customer chats or support tickets.Familiar with paid ads, digital marketing, and key performance metrics.Knowledge of HTML or Python is a big plus!Have you worked in tech support for an ad tech company or know your way around Google Analytics? Even better!Awesome problem-solving skills – you enjoy digging into issues and finding smart solutions.Flexible and ready to adapt in a fast-changing environment.What We Offer
New and modern office.Full training to help you succeed.Relocation support (if applicable).We promote inter-company mobility to work at any of our sites around the world.Private health insurance, free after six monthsCompetitive wages (14 monthly payments per year)Be part of a project with real impactLocation
Lisbon, Portugal