Are you fluent in Turkish and passionate about providing high-quality support? Join a leading BPO consultancy in sunny Lisbon and support influencers and content creators with account, subscription, and marketing tools across social media platforms.
Location : Lisbon, Portugal
Employment Type : Full-time
Industry : Outsourcing / BPO | Social Media Support
Languages : Turkish (C1), English (B2)
Compensation : Base salary + relocation support
Your Responsibilities :
Support influencers and content creators with subscription, account, and technical inquiries
Perform outbound calls to clarify information and ensure customer satisfaction
Offer guidance on platform tools and marketing features
Identify trends and provide proactive solutions for recurring client challenges
What You Bring :
Native / fluent Turkish (C1) + strong English skills (B2)
Ability to work efficiently under pressure and meet deadlines
Willingness to work night shifts
High attention to detail and accuracy
Problem-solving mindset with minimal supervision
Experience in back-office environments is a plus
Excellent written and verbal communication
What’s Offered :
Affordable accommodation provided by employer
On-site cafeteria
Paid training to get you started
Relocation support for international candidates
Be part of a multilingual, multicultural, and supportive team
Tools and guidance to grow professionally
Ready to work with a global team supporting some of the world’s top content creators? Apply now!
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Customer Service Representative • Lisbon, Portugal