Dutch speaking REMOTE Customer Support Agent

Ready to join a leading company and provide top-notch customer support from the comfort of your home?

If you're fluent in Dutch, have strong communication skills, and are looking for a remote opportunity in Portugal, this is your chance to become part of a multinational team. Work remotely if you reside 100 km or more from Lisbon, or enjoy the vibrant city life if you’re closer!

Your responsibilities as a Dutch Customer Support Representative :

Assisting customers via phone, email, and live chat

Handling inquiries regarding products, services, or technical issues

Providing accurate and timely information to customers

Resolving issues by identifying the best solutions in line with company policies

Maintaining high levels of customer satisfaction through excellent communication

Collaborating with other departments to ensure customer issues are resolved efficiently

Skills, qualifications, and interests required :

Languages : Native-level Dutch speaker + good command of English (minimum B2)

You need to be local in Portugal

Education : High school diploma or equivalent

Experience : Previous experience in customer support or related fields is a plus

Personal qualities : Strong problem-solving and multitasking skills

Excellent communication and interpersonal abilities

Ability to work independently and stay motivated in a remote setup

Residency requirements : Portuguese residence permit or EU citizenship

What’s in it for you?

Work setup :

Remote position if you live at least 100 km from Lisbon

Contract type :

Fixed-term contract for one year, renewable annually

Salary : A good fixed salary

A bonus structure

Career development :

Real opportunities to grow within different career paths

Your Future Company

Join a multinational organization recognized as one of the top customer service providers globally. Whether you're working remotely or in Lisbon, you’ll be part of a diverse team of professionals representing over 80 nationalities.

If this project doesn’t seem like the best fit, feel free to send us your CV for other opportunities or future openings!