Italian speaking -User Support Coordinator Remote in PT

Are you an Italian speaker looking for an exciting opportunity abroad?

We are hiring Italian Customer Service Representatives to join an international team supporting a global client in Portugal. If you are already living in Portugal, this position is fully remote , allowing you to work from anywhere in the country—except the islands. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.

Key Responsibilities :

Handle inbound customer inquiries via phone, email, and chat

Assist with product information, troubleshooting, and issue resolution

Deliver excellent customer service while ensuring a positive customer experience

Follow up on customer requests and escalate issues when necessary

Requirements :

• Proficiency in Italian (C1 / C2 level)
• Already residing in Portugal (remote work available from any city except the islands)
• Strong English communication skills (C1 level)
• Exceptional problem-solving and interpersonal skills

Additional Information :

What’s Offered :

Competitive salary and performance-based incentives

Full training provided

Opportunity to work in an international environment with career growth potential