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Service Desk - BRAGA
InetumBraga, PortugalHá 2 dias
Descrição da vaga1 to 2 years of proven experience in troubleshooting and resolving IT issues; Advanced user-level experience with Linux and / or Windows operating systems; Familiarity with remote access tools; Experience in supporting local networks; Proficiency in Office 365; Experience using ServiceNow; Availability for on-site work in Braga.
We are looking for a Helpdesk Technician to join our team in Braga working in a fully on-site regime.
Responsibilities :
- Ensure Service Desk operations using various logging tools to handle track resolve or escalate incidents requests and changes;
- Provide local and remote IT support to end users;
- Monitor and follow up on registered tickets to ensure end-to-end SLA compliance.
Qualifications :
Remote Work : Employment Type :
Full-time
Key Skills
Editorial,Catering,B2C,Camp,Computer Engineering
Experience : years
Vacancy : 1
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Service Desk • Braga, Portugal