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Italian speaking -Customer Support Representative Remote in PT

Italian speaking -Customer Support Representative Remote in PT

CbtalentsCoimbra, Coimbra, Portugal
Há 5 dias
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Are you an Italian speaker looking for an exciting opportunity abroad

We are hiring Italian Customer Service Representatives to join an international team supporting a global client in Portugal. If you are already living in Portugal this position is fully remote allowing you to work from anywhere in the countryexcept the islands. This role offers the chance to work in a dynamic multicultural environment while developing your customer service skills.

Key Responsibilities :

Handle inbound customer inquiries via phone email and chat

Assist with product information troubleshooting and issue resolution

Deliver excellent customer service while ensuring a positive customer experience

Follow up on customer requests and escalate issues when necessary

Requirements :

  • Proficiency in Italian (C1 / C2 level)
  • Already residing in Portugal (remote work available from any city except the islands)
  • Strong English communication skills (C1 level)
  • Exceptional problemsolving and interpersonal skills

Additional Information :

  • Must hold a European passport (visa sponsorship is not provided)
  • Previous experience in customer service is advantageous but not required
  • Whats Offered :

    Competitive salary and performancebased incentives

    Full training provided

    Opportunity to work in an international environment with career growth potential

    Key Skills

    Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Italian Customer Support • Coimbra, Coimbra, Portugal