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English Customer Service

English Customer Service

Cross Border TalentsLisbon, Lisbon, PT
Há +30 dias
Tipo de trabalho
  • Quick Apply
Descrição do cargo

We are looking for English native speakers OR fluent in English (C1) to work as a Customer Service in call center environment in Lisbon, Portugal

Mission of the project :

  • Provide information, solutions and counselling customers regarding the company’s
  • services;
  • Registering contacts and client information according to the work procedures;
  • Compliance with company regulations for Data Protection and Information Security;
  • Maintaining positive customer relationships through a responsible treatment of each
  • contact;
  • Achievement of the performance targets defined by the project;

Requirements

  • Native English OR English level (C1)
  • IT experience;
  • Availability to work in rotating shifts from Monday to Sunday, from 7 am to 7 pm (schedules depending on the project);
  • Excellent listening and communication skills;
  • Positive attitude and team spirit;
  • For non-EU applicants, it is mandatory to hold a valid work permit

    • Benefits

    Relocation Package for those living abroad that includes :

  • Three months of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€;
  • A renewable 6-month contract (CDD) from day one with the possibility for eventual CDI;
  • Full-time job (40 hours weekly);
  • Free training for all necessary software and product knowledge + continued training and development;
  • Base salary + monthly performance bonus + daily meal allowance + monthly transportation allowance + 2 extra salaries / year);
  • Private Health Insurance + dental plan once you complete 6 months with the company + English speaking Doctor on site;
  • Fair and regular assessments for positions like : Quality Specialist, Team Leader, HR Recruiter and many more;
  • Great office location with easy access by public transport (train, metro and buses);
  • Discounts at gyms, restaurants, beauty centers, pharmacies and many more businesses in the area;
  • On-site kitchen with access to utilities, weekly free fruit and reduced-price vending machines;
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    Customer Service • Lisbon, Lisbon, PT