SAP Support Specialist

Join Our Global SAP Support Team in Albergaria-a-Velha!

Are you ready to grow your career in a fast-paced, international environment where innovation, collaboration, and continuous improvement are part of the culture? At LIXIL, we’re expanding our SAP Support team and looking for a motivated team player to join us in Albergaria-a-Velha, Portugal.

Your Mission :

As a key part of our SAP Support team, you will provide 1st and 2nd level support in SAP user administration to colleagues around the world. From resolving authorization issues to collaborating on cutting-edge tools like ChatGPT and Outsystems, you'll help shape the future of IT support at LIXIL.

What You’ll Do :

Support end-users with SAP authorization issues

Track and manage incidents using our global ticketing system

Collaborate with developers, consultants, and business users

Manage SAP user-profiles and authorizations

Contribute to building our global AI-powered knowledge base

What You Bring :

A professional school diploma in IT

At least 1 year of SAP user management experience (preferred)

Solid Portuguese and English communication skills (minimum B2)

A customer-first attitude and strong problem-solving skills

Team spirit and willingness to learn and grow

Comfort working in a dynamic environment and across two shifts

Why LIXIL?

Fast-growing, global business with agile processes

Open and supportive communication culture

Opportunities to innovate and make an impact

Collaborative, future-oriented international team

If you're passionate about IT, thrive on solving problems, and want to be part of a company shaping the future of smart, sustainable living, we’d love to hear from you.

Apply now and make your mark with LIXIL.