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Representante de atendimento ao cliente

Representante de atendimento ao cliente

Randstad PortugalBraga, Distrito de Braga, Portugal
Há 21 dias
Descrição da vaga

We’re Hiring – Customer Support Agent (English Speaker) | Braga

Are you passionate about technology and eager to work in this exciting field?

Do you have experience in customer support?

Are you fluent in English, naturally curious, eager to learn, and open to sharing your knowledge?

If you've always dreamed of joining a fast-growing, dynamic project – this is your chance!

Don’t miss this opportunity — we can’t wait to meet you!

What you’ll be doing :

  • Responding to customer inquiries via phone, email, chat, and digital channels
  • Offering technical support for hardware, software, apps, and more
  • Providing empathetic, solution-focused service
  • Explaining warranty terms, timelines, and return policies
  • Managing returns, exchanges, and refunds
  • Coordinating logistics for pickups and deliveries
  • Staying informed on product updates, features, and troubleshooting methods

What we offer :

  • Base salary : 947€ / month
  • Meal allowance : 7,23€ / day
  • Performance bonus : up to 250€ / month
  • Rotating 8-hour shifts (2 days off per week)
  • Monday to Friday : 08 : 00–20 : 00
  • Saturday & Sunday : 09 : 00–18 : 00
  • Location : Braga
  • At Randstad, our mission is to become the world’s most equitable and specialized talent company.

    We welcome people with diverse backgrounds, skills, and experiences and are committed to creating an inclusive and accessible hiring process for all.

    If you need any accommodations to make your application or interview more comfortable, please let our recruitment team know.

    Apply now and be part of something great!

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    Atendimento Cliente • Braga, Distrito de Braga, Portugal