Inviting Applications IEFP Internship
Content Reviewer – Process Associate – English – On Site Lisbon!
Location : Lagoas Park
Duration : 6 months
Start Date : From July 14th, 2025
In this job, you will be responsible for keeping the digital streets safe for our communities across the world!
Responsibilities
- Understand and remain up to date with content policies and guidelines shared by the customer
- Analyze online videos, social media, web page and advertising content for compliance
- Examine the content which could be in text, image, audio, video or another format daily
- Identify content that is not in compliance with requirements and flag for action
- Give feedback for policies / tools / processes improvements
- Gain sound knowledge of adjacent and cross policies and not just limit to the policy assigned to
- Train other team members regarding the daily tasks whenever urgent and requested by the manager
- Perform tasks requested by the manager to ensure KPI’s and all performance metrics are met
- Uphold positive working environment in all internal / external interactions
- Willingness to learn and work on a dynamic project
Important : This job may require working a 24 / 7 schedule with alternating shifts and daily review of online content that may be highly egregious / sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.
Minimum Qualifications \ Skills
Proficient Level of English C1 (minimum)Previous experience in Content Moderation would be an assetHigh School DiplomaUnderstand and remain up to date with content policies and guidelines shared by the customerAnalyze online videos, social media, web page and advertising content for complianceCurso de Especialização Tecnológica | Level 5 – Quadro Nacional de QualificaçõesImportant : You must be eligible for an IEFP Internship.
Preferred Qualifications
Trust & Safety Experience – preferably content labelling and / or moderationNeutral mind-set to digital content that needs classification & policy reviewStrong emotional intelligence and resilienceAccurate and critical work attitudeWhat can we offer?
Attractive SalaryStable job offers - Employment ContractWork in a multicultural and diverse environment with employees from over 30 countriesFree access to our award-winning learning platformBenefits such as Private Medical Package, Meal Vouchers or Access to Wellness Programs