Remote Customer Care with a Car Company (German Language)
Work remotely from anywhere in the North Portugal (Coimbra and higher)! Youve got to be located in the North Portugal (Coimbra and higher).
Salary is EUR 1500 per month gross with 14 salaries per year with bonuses of EUR 100 per month gross with 12 bonuses per year
- Meal card for EUR 7.23 per day
- Transport card for EUR 20 per month
- Health insurance since day 1 but need to pay a monthly amount. Itll become free after 6 months of contract
What you will do in this role
As a Customer Service Representative you will :
Responding to customer inquiries via phone chat and email representing the office with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions resolutions and follow-ups in the CRM system.Collaborate with colleagues to enhance the overall customer experience.Staying updated on the latest offerings policies and services to provide customers with accurate and timely information.Exhibit warmth and enthusiasm in every customer interactionUtilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.Your qualifications
Concentrix is a great match if you :
Have a high level of German (C1 written and oral) and a good level of English (B2)Have 1 year of experience in a call center or customer service role preferably in the automotive industry.Are passionate about automotive topics and skilled in digital techAre strong attention to detail and organizational skills.Are excellent problem-solving skills and a creative solution-oriented mindset.Have passion for continuous learning and adapting to new technologies and processes.If you feel you dont check every box we still encourage you to apply. Well do our best to match you with the right job whether its this or another role.
Whats in it for you
In this role we offer benefits that help you support your unique lifestyle :
Support a recognized name in the automotive industry known for its commitment to quality innovation and customer satisfactionFull-time with indefinite contracts (negotiable depending on your experience and our clients needs)Competitive salary and performance bonusFull Work from Home position based in Portugal.Full paid training on the company and the project youll be working onCareer development programs specialized courses and language classesKey Skills
Bidding,Business Solutions,ABAP,Business Operations,Business Sales,Corporate Marketing
Employment Type : Full Time
Experience : years
Vacancy : 1
