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Senior Systems & Technical Support Engineer (Tier 3)

DevexpertsPorto, PT

Há +30 dias

Descrição da vaga

Company Description

dxFeed is the leading provider of data services for the Capital Markets industry, sourcing and storing direct market data feeds from a variety of exchanges and market participants around the world, having built one of the most comprehensive ticker plants, in addition to offering the broadest range of data services for streaming, consolidation, storage, extraction, analytics, including index construction and maintenance for buy-side and sell-side institutions of the global financial industry.

We are looking for an experienced Senior Systems & Technical Support Engineer (Tier 3) to join the team.

Job Description

We expect Senior Systems & Technical Support Engineer to :

work on the deployment, installation and configuration of sophisticated Market Data / Trading / Finance and related software
work on the administration of UNIX / Linux OS – installation, configuration and maintenance
work on the administration of Network Equipment (Cisco, etc)
be active on the assistance for developers, participation in DevOps activities
implement automation activities in order to get rid of any routines
install, manage, integrate and evolve in-house developed and external well-known monitoring systems (Zabbix, etc)
work on the design, installation and configuration of managed servers (including physically racking and connecting the equipment to third-party devices) and cloud-based servers, networks provision servers and storage, configuration of firewalls, VPN, monitoring, etc.
automate cloud and hybrid (on-prem / cloud) platform and systems deployment, including load-based auto-scaling approaches
be proactive in identifying and troubleshooting problems in testing and production environments, (generating solutions and bug reports when required) and monitoring network and systems health and status, and continuously making improvements
solve critical problems in network environments (multicast routing / latency issues / packet loss / etc.) and in Systems, platforms and data such as : unavailability / outage / inconsistency / misconfiguration / data delays / etc.)
diagnose complex issues within network stack including low level packet capture and OS system analysis
participate in an on-call support rotation to ensure 24x7x365 coverage for critical core and customer issues
guide and mentor Tier II engineers
share knowledge within team and across other teams
communicate with clients and partner companies’ engineers on technical subjects

Qualifications

Requirements :

3+ years of experience in UNIX / Linux administration and / or Networking

experience in Amazon compute cloud

in-depth knowledge of TCP / IP and ISO / OSI stack

solid experience with networking (routing, switching, IP, TCP, UDP, BGP, EIGRP, VPN, DNS) and Cisco

knowledge of IP Multicast (RP, PIM, IGMP)

technical knowledge to ensure safe, effective, and efficient changes to the network and systems infrastructure

CI / CD and DevOps activities experience

proficiency in shell script languages : awk, perl, etc

preferred experience in cluster technologies and high availability systems

experience in solving complex problems and the ability to handle multiple tasks and projects simultaneously

strong analysis, investigation and troubleshooting skills

good written and spoken English language

Additional skills considered an advantage :

understanding high-performance, high-throughput and low-latency network technologies

knowledge of Java programming language

experience with CDN architectures

experience with WAN technologies

experience with Trading / Exchange / Risk management software usage and management

experience in working with GIT, Ansible,nginx, haproxy and similar technologies

experience with Atlassian software (JIRA, Confluence, etc.)

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Technical Support Engineer • Porto, PT