Customer Care with a Finance Company

Customer Care with a Finance Company (French Language)

Office Location is Centro Empresarial de Braga Ferreir Rua Professor Henrique Barros LT A4 e ABraga Portugal

Salary is EUR 880 per month gross with 14 salaries per year with bonuses of EUR 168 per month growth with 12 bonuses per year

We design build and run the future of customer experience. Our people are at the heart of everything we do. We partner with some of the worlds most exciting brands and now were expanding our team in Braga to support a fastgrowing Consumer Credit Platform.

If youre passionate about customer service and fluent in French this is your chance to be part of a dynamic international team and grow your career in one of Portugals most vibrant cities.

Your Role

As a Customer Care Representative youll be the first point of contact for Frenchspeaking customers of a leading Consumer Credit Platform. Youll assist clients with inquiries related to accounts payment plans credit applications and general supportproviding clear professional and timely solutions.

What Youll Do :

Handle incoming queries via phone email and chat in French

Assist customers with credit applications billing inquiries account updates and platform navigation

Ensure compliance with industry standards and data protection regulations

Escalate complex issues when necessary while maintaining customer satisfaction

Deliver exceptional service that reflects the values of our partner brand

Collaborate with internal teams to optimize the customer experience

What Were Looking For :

Fluency in French (C1 level or above)

Good command of English (B2 minimum)

Previous experience in customer service finance or tech support is a plus

Strong communication problemsolving and organizational skills

A team player with a positive attitude and the ability to work in a fastpaced environment

EU citizenship or a valid work permit for Portugal

What We Offer :

Competitive salary performancebased bonuses

Relocation package (if applicable)

Paid training and career development opportunities

Private health insurance

Multicultural and inclusive work environment

Modern office in Braga with great transport links

Ready to grow with us

Apply today and become part of the familywhere your voice matters and your journey begins.

Key Skills

Bidding,Business Solutions,ABAP,Business Operations,Business Sales,Corporate Marketing

Employment Type : Full Time

Experience : years

Vacancy : 1