Italian Customer Support Specialist remote in Portugal

Are you ready to live and work in one of Europe’s most beautiful cities? Join a dynamic team in sunny Porto and help customers from all over the world! Whether you're solving problems or answering questions, you’ll make a real difference every day — all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines! ☀️💬

Help keep social media safe and positive!

Do you love helping people, speaking multiple languages, and working with smart tech? Join a fast-growing team that’s changing how small businesses accept payments!

We’ve created a simple device that lets entrepreneurs take card payments anywhere , just by using their smartphone. We believe in fair pricing, easy setup, and supporting small merchants —because everyone deserves a chance to grow.

As a Customer Support Specialist , you’ll support customers in Italian by answering questions and helping them use our payment products.

Your Tasks

• Support customers via phone, email, chat, and social media
• Help merchants with their products, services, and account questions
• Work closely with other teams like Sales and Marketing
• Suggest ways to make our customer service better and smoother
• Document cases and feedback clearly

What We’re Looking For

What We Offer

Location

Porto - Remote, Portugal