Imagine making a real difference at a fast-growing video streaming platform. Join an international team in Lisbon's vibrant Alcântara district, where each day brings new connections, learning opportunities, and a chance to shine with your German language skills.
Your Next Adventure Starts Here :
- Feel at home from day one with relocation support - get personal assistance with local admin, house-hunting tailored to your needs, and a warm welcome to Portugal.
- Intensive onboarding and full training - no contact center experience required!
- Immerse yourself in a modern, collaborative workspace, surrounded by passionate peers and future friends.
- Enjoy a varied role handling customer queries across phone, email, and live chat, troubleshooting, and helping shape the product experience for users around the world.
- Benefit from a robust package of health and life insurance for you, your spouse, and your children.
Enjoy These Premium Perks :
Meal allowance every working day, plus language and yearly performance bonuses.Annual target bonus - be rewarded for making an impact.Generous transport allowance and an attractive relocation bonus for those moving to Lisbon.Flexible shifts bring balance to your work life, Monday through Saturday, between 7AM and 11PM.You're a Fit If You :
Speak German fluently and have solid English skills (minimum B2).Thrive in a fast-moving team and love helping people solve problems.Understand key customer success metrics.Are eager to learn, grow, and work with innovative digital tools every day.Take the leap into an environment where your ideas matter. Become a customer hero and experience the Lisbon lifestyle to the fullest!