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Junior French Customer Support- Relocation Support
Cross Border TalentsBraga, PortugalHá 20 dias
Descrição da vagaFluency in French (C2 level) and good communication skills in English (B2 level or higher). Strong problem-solving skills and the ability to empathize with customers. Flexibility to work Monday to Friday , 07 : 00 AM – 05 : 30 PM (rotational shifts). Must be available to work on-site in Braga . Competitive salary and benefits. Private health insurance. Paid training and ongoing support. A friendly and supportive work environment. Opportunities for career advancement.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and friendly manner.
- Assist customers with product information, order issues, and general inquiries.
- Resolve customer concerns and escalate more complex issues when necessary.
- Provide effective solutions to ensure customer satisfaction.
- Maintain accurate records of customer interactions in the CRM system.
What We Are Looking For
What We Offer
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Customer Support • Braga, Portugal