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Iefp Internship

Iefp Internship

Genpact EMEAPaço de Arcos
Há 13 dias
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Inviting Applications IEFP Internship

Content Reviewer - Process Associate - English - On Site Lisbon!

Location : Lagoas Park

Duration : 6 months

Start Date : From July 14th, 2025

In this job, you will be responsible for keeping the digital streets safe for our communities across the world!

Responsibilities

  • Understand and remain up to date with content policies and guidelines shared by the customer
  • Analyze online videos, social media, web page and advertising content for compliance
  • Examine the content which could be in text, image, audio, video or another format daily
  • Identify content that is not in compliance with requirements and flag for action
  • Give feedback for policies / tools / processes improvements
  • Gain sound knowledge of adjacent and cross policies and not just limit to the policy assigned to
  • Train other team members regarding the daily tasks whenever urgent and requested by the manager
  • Perform tasks requested by the manager to ensure KPI's and all performance metrics are met
  • Uphold positive working environment in all internal / external interactions
  • Willingness to learn and work on a dynamic project

Important : This job may require working a 24 / 7 schedule with alternating shifts and daily review of online content that may be highly egregious / sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Minimum Qualifications Skills

  • Proficient Level of English C1 (minimum)
  • Previous experience in Content Moderation would be an asset
  • High School Diploma
  • Understand and remain up to date with content policies and guidelines shared by the customer
  • Analyze online videos, social media, web page and advertising content for compliance
  • Curso de Especialização Tecnológica Level 5 - Quadro Nacional de Qualificações
  • Important : You must be eligible for an IEFP Internship.

    Preferred Qualifications

  • Trust & Safety Experience - preferably content labelling and / or moderation
  • Neutral mind-set to digital content that needs classification & policy review
  • Strong emotional intelligence and resilience
  • Accurate and critical work attitude
  • What can we offer?

  • Attractive Salary
  • Stable job offers - Employment Contract
  • Work in a multicultural and diverse environment with employees from over 30 countries
  • Free access to our award-winning learning platform
  • Benefits such as Private Medical Package, Meal Vouchers or Access to Wellness Programs
  • Observações

    Lisboa (Portugal)

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