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German-speaking customer service at Google Ads

City Job OffersLisbon

Há +30 dias

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German Customer Care for Google Ads in Lisbon

Are you passionate about the internet and online marketing? Would you like to join a multicultural team at Google Ads? We would love to hear from you!

German Customer Advisor for a prime tech company in Portugal

We are looking for Customer Care Advisors who want to grow their knowledge of online advertising and work for an innovative tech company in Lisbon.

About the Company :

Google Ads is an online advertising platform where users bid to display brief advertisements, service offerings, product listings, or videos to web users. It can place ads both in the results of search engines like Google Search and on non-search websites, mobile apps, and videos.

The Profile :

You are proficient in German and fluent in English
You have good communication and interpersonal skills
You are able to work 40 hours per week from Monday to Friday, between 9 am and 6 pm

Your responsibilities :

Give phone, email, and live chat support solutions to small and medium businesses clients

Keep meaningful relationships with key decision-makers in the marketing industry and offer advice on their online advertising strategy

Understand the business goals of your clients and match the required online advertisement solutions

Provide strategic campaign support to educate your clients

Achieve strong customer satisfaction with a focus on quality and results

Benefits :

Intensive training for all new employees

Fixed-term, renewable employment contract with a duration of 12 months

One contract renewal of the fixed-term contract of 12 months

Permanent employment contract after 2 years

Private health insurance after contract signature (additionally to the standard insurance)

Competitive salary + performance and Christmas bonus

Signing Bonus (paid in 3 times 50% after 2 months of successful training + 25% after 3 months + 25% after 6 months)

Meal allowance

Relocation Package (for international candidates only)

Airport pick-up

Administrative assistance with your registration in Portugal

Reimbursement of your flight expenses

Yearly flight ticket back to your home country

Accommodation in one of their company’s shared flats

Free Portuguese lessons, sports activities, and much more!

Set the foundation of a successful career with this fantastic job offer in Lisbon!

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Customer Service • Lisbon