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Customer Service Representative (Dutch‐speaking)
REAL Rec SolutionsLisbon, Lisbon, PortugalHá 25 dias
Descrição da vagaFluent Dutch and fluent English (minimum B2) Strong verbal and written communication; able to explain technical info clearly Patience and customer‐focused mindset Proactive, self‐driven, and team‐oriented Interest in staying updated on IT / tech trends Full‐time position with an open-ended contract (based on experience) Competitive base salary plus performance bonus Paid, on‐site training and centrally located office Referral incentives Free development programs, specialist courses, and language lessons Structured career progression supported by internal promotions (≈ 80% of managers promoted internally) Access to learning and leadership initiatives Must have legal authorization to work in Portugal
Key Responsibilities :
- Manage inbound customer inquiries across multiple channels
- Document case details and assist with general, pre‐sales, and technical support
- Escalate complex issues when needed
- Collaborate with support teams to resolve and close cases efficiently
Requirements :
What’s Offered :
Growth Opportunities :
Eligibility :
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Customer Service Representative • Lisbon, Lisbon, Portugal