German Customer Service Representative (Ads)

Are you a German speaker (C2 and higher proficiency) looking for a change of scenery in sunny and picturesque Lisbon? Or maybe you're already in Portuguese capital and looking for a new project? If any of these apply, read on-Cross Border Talents is looking for you to join our multinational client's team in Lisbon!

Key details :

Location : Lisbon, Portugal

Start Date : 17 July 2025

Full-time, 40hrs / week, 8 hrs / day

Work Schedule : 24 / 7 Rotative Shifts

Work Type : On-site

Become part of Ads support operation in Lisbon. As a German-speaking customer service advisor, you will help businesses grow through intelligent advertising solutions.

Key Responsibilities :

Handle inbound inquiries from advertisers and provide real-time support via phone, chat, and email.

Assist with campaign creation, optimization, billing, and ad performance.

Troubleshoot and resolve technical and operational issues.

Deliver excellent customer service and contribute to overall client satisfaction.

Maintain accurate documentation of interactions in internal systems.

Requirements : C2+ level German

B2 English

• EU ID, Residence Card, Manifestação de Interesse, or valid visa (subject to verification)