Job Description
The Rollout Manager will play a critical role in leading the global LIMS migration and standardization across SGS laboratories, ensuring seamless alignment with the Digital Labs corporate rollout strategy . This is a highly strategic and leadership-focused role with a key focus on managing LIMS-related projects across more than 30 active projects worlwide. The person in this role will be managing a team of 28 , including 4 direct reports (team leads) , and will support our labs globally with foucus in Europe and Asia , adapting work schedules when necessary to ensure continuous support and project delivery.
Primary Responsibilities :
- Lead and maintain the global standardization of LIMS system configurations (core tests, regulatory limits, pricing, QC masks, and reference data).
- Define and enforce governance for global system setups and configurations to align with corporate objectives.
- Oversee active LIMS migration projects , ensuring timely and successful implementation across multiple labs.
- Act as the LIMS rollout stream representative in various cross-functional meetings and working groups.
- Mentor and coach local LIMS superusers and deployment teams , ensuring knowledge transfer and efficient project execution.
- Support process gap analyses for new laboratories or identified business processes.
- Review specifications, including BOSS interfaces , security , roles , global naming conventions , and global reports , for alignment with the LIMS framework.
- Drive the resolution of LIMS-related technical issues , coordinating with relevant technical teams.
- Maintain an inventory of products ready for implementation, including reports , EDDs , and system interfaces .
Specific Responsibilities :
Lead LIMS migration efforts , focusing on the successful transition of SGS labs to LIMS , with specific expertise in STARLIMS .Manage the migration of labs across EU and Asia , adapting schedules and priorities based on time zone differences.Leverage strong leadership and people management skills to oversee a large team and drive project success.Effectively communicate , negotiate , and manage stakeholder expectations , including IT developers , lab experts , business users , and managers .Qualifications
Degree in Computer Science , Information Technology , or a relevant field.At least 5 years of hands-on experience with STARLIMS and a total of at least 12 years in LIMS-related roles .Proven expertise in LIMS system implementation and project management in an international environment.Strong leadership skills , with experience managing large teams and developing leadership talent.Strong LIMS tool knowledge , with the ability to apply solutions and tools to business needs.Fluent in English ; additional language skills are a plus.Technical Skills :
Deep understanding of LIMS processes , including end-to-end laboratory workflows (from order confirmation to reporting and invoicing).Expertise in analytical testing , instrumentation , and testing report generation .Analytical and Problem-Solving Skills :
Ability to analyze and synthesize complex issues and identify alternative solutions.Perform root cause analysis and resolve issues efficiently.Communication and Interpersonal Skills :
Excellent verbal and written communication skills , with the ability to communicate across various stakeholders.Strong team player capable of building relationships and fostering collaboration in a global, cross-functional environment.Other Skills and Qualities :
Adherence to SGS ethics , standards , and integrity .Ability to think logically and methodically with a focus on solutions.Flexibility to travel as needed (around 20% ).Knowledge of SGS culture is advantageous for effective collaboration.