Process Quality Management Support

Job Description :

Responsibilities - your mission :

You will join a recently created team in charge of transverse activities in Quality for Customer Services & Cross-Programmes leading quality process management, quality standards integration, change & quality mindset, customer centricity, strategy, performance and communication. The Job Holder will contribute to increase quality footprint in the business by interconnecting & building synergies among the team transverse scope : as such, the Job Holder responsibilities will equally be split between Process Quality Manager role and Quality Standards deployment role.

Process Quality Manager role :

Due to the nature of its process advising, supporting and defining role, the Process Quality Manager is intended to be a strong pillar in the Process Management to cover the process related advising, monitoring and surveillance activities.

The Job holder will be responsible to :

• Ensure consistent application of process management guidelines in line with EN9100 standard
• Ensure process referential (Competences, Resource Models, Documentation Plan, Process networks, Deployment Areas) is up to date, managed and continuously improved
• Support proactively the Process Management Team(s) to manage the process referential and continuously improve the Process maturity
• Ensure that any process change received is well addressed by checking the consistency of the process changes and their associated impacts
• Collaborate with local and central Process Management Team(s) to improve Airbus Business Process management
• Assure Process adherence implementation and effectiveness by controlling the progress and adherence results collection
• Assure quality of Process deliverables and Process Surveillance Plan,
• Check process resources, performance indicators, surveillance plan, compliance, etc…
• Prepare Process Maturity assessments by ensuring that all the process maturity criteria are fulfilled by the process(es)
• Monitor action plan follow-up, Risks and Opportunities
• Ensure Best Practices and Lessons Learnt integration in our ways of working
• Ensure systemic root cause analysis on our top irritants by applying quality management methods e.g. PPS, 9S,, Pareto, Five-Why, Ishikawa, …
• Contribute to effective process implementation (e.g. communications, awareness, documents, Tools, …)

Additionally you will contribute and / or lead other activities as part of the transverse portfolio of the team.

Requirements - our ideal candidate will have :

Benefits - what’s in it for you :

Diverse career opportunities within Airbus European core countries or in other regions around the world

A hybrid working model, allowing you to combine onsite and offsite work

A modern office well connected to public transportation

A motivated and fun crew to grow and build and shape the GBS together

An intense and exciting onboarding experience

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company : Airbus Portugal SA

Employment Type : Permanent

Experience Level : Professional

Job Family :

Quality Management System