Thinking about a fresh start in one of Europe's most vibrant and scenic cities? Our Porto-based team and searching for talented individuals who can bring top-tier support to customers across the continent.
Your Mission :
- Deliver responsive, empathetic assistance by phone and email
- Handle inquiries efficiently, following clear company procedures
- Own each customer interaction through to resolution
- Build trust through professional and friendly communication
- Strive to exceed service goals and maintain regulatory standards
- Help shape a customer experience that stands out
- Team up with supervisors and share valuable feedback
What's in It for You :
Full-time on-site position at our Porto officeHealthcare coverage and access to private medical servicesCompetitive salary with performance-driven bonusesRelocation support to ease your move to PortugalWho Were Looking For :
Fluent in German, Dutch, Italian, French, or Russian and good in English (B2)Capable of solving connectivity and tech-related issues with easeConfident guiding customers through step-by-step processesExcellent interpersonal and critical thinking skillsMust hold EU citizenship, a residence permit, or have a manifest of interestPorto's calling come be part of something exciting. Apply now and join a team that's making a difference, one customer at a time