Arabic-Speaking Customer Support Experts

Cross Border Talents Is Hiring!

Join Our Team! Arabic-Speaking Advertisers Support - On-site in Lisbon, Portugal

Are you passionate about online advertising and cutting-edge technology? Ready to advance your career in one of Europe's most vibrant cities?

Position Overview

Job Title : Advertisers Support Specialist Arabic Market

Location : Lisbon, Portugal (On-site)

Employment Type : Full-time

Industry : Digital Advertising / Customer Support

What Were Looking For :

Fluent in Arabic and proficient in written and spoken English

Strong communication and problem-solving skills

Comfortable managing customer inquiries via email, chat, and outbound calls

Ability to multitask and work with multiple software tools

Customer-focused mindset with attention to detail

Flexible to work in rotating shifts

EU citizenship or a valid work permit for Portugal

Your Responsibilities :

Provide technical support for Facebook Family Apps and Advertising services in a B2B environment

Handle customer requests and complex inquiries primarily through email and chat

Convert cases into proactive outbound calls offering personalized support

Work efficiently using multiple digital tools while maintaining high-quality service

What We Offer :

Comprehensive paid training program to get you started with confidence

Dynamic and supportive multicultural work environment

Career growth opportunities within the digital advertising space

Rotating shifts with a 40-hour work week

Health and meal benefits included

Ready to elevate your career? Apply now and become part of a global leader in digital advertising!