We are currently seeking a passionate and experienced Hotel Manager to join the team of Pestana Vila Lido - Funchal.
The Pestana Hotel Group is the largest Portuguese hotel group with more than 100 hotels in 16 countries across three continents.
Key Responsibilities
- Ensure quality standards are maintained
- Supervise work at all levels and set clear objectives to the team
- Plan activities and allocate responsibilities to achieve the most efficient operating model
- Manage budgets / expenses, analyze and interpret financial information and monitor sales and profits
- Develop and implement an intuitive and efficient strategy to promote the hotel’s services
- Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
- Deal with maintenance issues, shortages in staff or equipment etc.
- Collaborate with external parties such as suppliers, event / conference planners etc.
- Inspect facilities regularly and enforce strict compliance with health and safety standards
Key Requirements
Proven experience as Hotel Manager or relevant role in 4 or 5hotelsFluency in English; knowledge of other languages is a plusUnderstanding of all hotel management best practices and relevant laws and guidelinesWorking knowledge of MS Office; knowledge of hotel management software is an advantageExcellent customer service skills as well as a business mindsetDemonstrable aptitude in decision-making and problem-solvingReliable with an ability to multi-task and work well under pressureOutstanding leadership skills and a great attention to detailDegree in Business Administration, Hotel / Hospitality Management or relevant fieldIf your profile matches this description and you are eager for a new challenge please send us your CV .