Customer Care with a Meal Company

Customer Care with a Meal Company (French Language)

Office Location is Centro Empresarial de Braga Ferreir Rua Professor Henrique Barros LT A4 e ABraga Portugal

Salary is EUR 880 per month gross with 14 salaries per year with bonuses of EUR 140 per month growth with 12 bonuses per year

Are you passionate about delivering exceptional customer experiences Do you speak French fluently and enjoy solving problems At Concentrix we are looking for dynamic and serviceoriented individuals to join our Customer Care team supporting a leading Meal Card & Benefits Solutions provider.

What Youll Do :

Deliver toptier support to Frenchspeaking customers via phone email and chat

Assist with account inquiries card issues transactions and platform navigation

Guide clients through usage of the meal card system and mobile app

Collaborate with internal departments to ensure timely issue resolution

Record detailed case information and follow up where necessary

Maintain a high level of professionalism and empathy in every interaction

What Were Looking For :

Fluency in French (C1 minimum) and strong English communication skills

Experience in customer service or support roles (preferred but not required)

Techsavvy with the ability to quickly learn and navigate systems

Problemsolving mindset and attention to detail

Strong interpersonal and communication skills

What We Offer :

Fully remote position work comfortably from home in Braga

Competitive salary package performance bonuses

Meal allowance health insurance and employee perks

Training and continuous development

Opportunities to grow within a global company

Supportive and multicultural work environment

Why Join Us

Were fanatical about our staff and their success. Join a global leader in customer experience solutions and be part of a team thats making connections that matter. If youre ready to bring your passion for service and language skills to a team that values innovation empathy and excellence wed love to meet you!

Apply today and start your journey!

Key Skills

Bidding,Business Solutions,ABAP,Business Operations,Business Sales,Corporate Marketing

Employment Type : Full Time

Experience : years

Vacancy : 1