Customer Care with a Meal Company (French Language)
Office Location is Centro Empresarial de Braga Ferreir Rua Professor Henrique Barros LT A4 e ABraga Portugal
Salary is EUR 880 per month gross with 14 salaries per year with bonuses of EUR 140 per month growth with 12 bonuses per year
Are you passionate about delivering exceptional customer experiences Do you speak French fluently and enjoy solving problems At Concentrix we are looking for dynamic and serviceoriented individuals to join our Customer Care team supporting a leading Meal Card & Benefits Solutions provider.
What Youll Do :
Deliver toptier support to Frenchspeaking customers via phone email and chat
Assist with account inquiries card issues transactions and platform navigation
Guide clients through usage of the meal card system and mobile app
Collaborate with internal departments to ensure timely issue resolution
Record detailed case information and follow up where necessary
Maintain a high level of professionalism and empathy in every interaction
What Were Looking For :
Fluency in French (C1 minimum) and strong English communication skills
Experience in customer service or support roles (preferred but not required)
Techsavvy with the ability to quickly learn and navigate systems
Problemsolving mindset and attention to detail
Strong interpersonal and communication skills
What We Offer :
Fully remote position work comfortably from home in Braga
Competitive salary package performance bonuses
Meal allowance health insurance and employee perks
Training and continuous development
Opportunities to grow within a global company
Supportive and multicultural work environment
Why Join Us
Were fanatical about our staff and their success. Join a global leader in customer experience solutions and be part of a team thats making connections that matter. If youre ready to bring your passion for service and language skills to a team that values innovation empathy and excellence wed love to meet you!
Apply today and start your journey!
Key Skills
Bidding,Business Solutions,ABAP,Business Operations,Business Sales,Corporate Marketing
Employment Type : Full Time
Experience : years
Vacancy : 1
Customer Company • Braga, Portugal