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Multilingual Customer Advisor M / F / X full remote from Portugal

Multilingual Customer Advisor M / F / X full remote from Portugal

WorksterLisbon, Porto, Portugal
Há 10 dias
Descrição da vaga

Important : This position is only open to individuals based in mainland Portugal

speaking English German OR Italian OR Polish OR French OR Dutch

willing to work in an entry-level remote call center role from home.

Please read the requirements carefully before applying.

Do you dream of working from home in an international environment

We help you secure to find your remote position from Portugal!

What we offer you to make your international experience a success

  • Secure your remote job thanks to our fast online recruitment process
  • Save money and time : work from the conform of your home
  • Live an experience that will make you evolve quickly both professionally and personally in an international environment

Why choose international adventure

  • Work in an international environment
  • Improve your level of English
  • Work with people from all over the world and expand your international professional network
  • Start a new professional career successfully retraining taking a gap year or a sabbatical year
  • Enrich your CV with a customer experience appreciated throughout Europe
  • Enjoy a good quality of life and choose youre peferred place to live and work

    • Live an experience that will make a difference in your work-life balance!

    We are hiring for this position : Multilingual Customer Advisor M / F / X full remote from Portugal

    Your daily mission

  • Respond to customer requests by phone email or chat
  • Manage questions complaints and requests for information
  • Ensure the monitoring and updating of customer files
  • Offer suitable solutions and build customer loyalty
  • Respect internal procedures and quality objectives
  • Forward complex requests to the relevant departments

    • The profile we are looking for

    Level C1 or native in German OR Italian OR Polish OR French OR Dutch (Mandatory)

    Level intermediate in English B2 minimum (Required)

    Availability to work according to a rotating schedule : 5 days a week 2 days off flexible hours sometimes including Saturday and Sunday (Mandatory)

    Reside in Portugal and willing to work remotely

    Hold a high school diploma or equivalent (Required)

    Commitment to 6 months minimum (Mandatory)

    Passport / ID card from a European Union country Or specific work permit for the country of work (Mandatory)

    Comfortable with computers (Appreciated)

    Experience in customer service call center receptionist support or customer contact (Appreciated)

    All information provided (diplomas language level availability etc.) will be verified during the recruitment process.

    Only candidates who meet all the criteria will be contacted for further processing.

    PLEASE NOTE : We are only recruiting candidates who are committed to working remotely from mainland Portugal.

    Do NOT apply if you recognize yourself in any of these points :

    You are NOT comfortable working in English

    You live in another country

    You are NOT available for at least 6 months

    You do NOT like customer contact

    You do NOT want to take an entry-level position

    Your salary expectations exceed the stated range

    What you will gain

  • Gross monthly salary between 1000 and 1300 in line with the cost of living and the entry-level position
  • Mutual insurance with employer coverage (supplementary health insurance)
  • Initial training for effective job placement
  • Join a dynamic company offering an opportunity for rapid professional career development
  • Opportunity to represent a recognized international brand in the customer relations sector
  • Opportunity to expand your professional network across Europe

    • Workster : Your partner for an international career

  • We connect talents with renowned international companies
  • You will be directly hired by one of our clients
  • We support you throughout the recruitment process to maximize your chances of success

    • Simple and quick recruitment

  • Pre-selection interview
  • Online tests
  • Final interview

    • If you have any questions or would like to clarify any points please indicate this in your application.

    Our commitment to diversity

  • All applications are welcome regardless of origin gender sexual orientation or functional diversity.

    • Ready to boost your career

    Apply now!

    Our recruitment team is here to help you land your next job!

    Customer Service Representative Customer Care Agent Support Representative Client Support Specialist Customer Service Advisor Customer Care Specialist Helpdesk Agent Client Service Agent Customer Assistance Representative Fully remote 100% remote Remote only Remote-first Work from anywhere Work from home (WFH) Home-based Location-independent Distributed team Virtual position Remote work (full-time remote) No office required.

    Key Skills

    Channel Marketing,Accounting Tally,CSS,Corporate Risk Management,Hibernate,Brokerage

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Customer Advisor • Lisbon, Porto, Portugal