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MDM Manager

MDM Manager

ManpowerGroupPorto, Porto District, Portugal
Há +30 dias
Descrição da vaga

Job Purpose :

The Master Data Management (MDM) Manager will be responsible for leading and continuously improving the global MDM operations within ManpowerGroup GBS. This role will play a key part in the design, implementation, and governance of end-to-end MDM processes across functional areas such as R2R, P2P, OTC and FP&A, ensuring alignment with global finance transformation objectives and data integrity across systems.

Acting as a strategic partner MDM Manager will lead the MDM Supervisors and Analysts, promote a data-driven culture, and ensure that master data processes support compliance, operational efficiency, and business growth. This role demands both strong leadership and deep technical knowledge of data management in a shared service or CoE environment.

Responsabilities :

Strategic Leadership & Governance

  • Own the global Master Data Management strategy and execution roadmap.
  • Define, implement, and enforce global standards, policies, and procedures for master data across all key domains (Customer, Supplier, Financial, Organizational).
  • Collaborate with Finance leadership and Global Process Owners (GPOs) to ensure alignment of MDM with broader transformation initiatives.
  • Drive adoption of best practices, standardization, and continuous improvement across global MDM operations.
  • Serve as key point of contact for internal / external audits regarding MDM controls and documentation.

Other Specific Functions / Duties, Relationship & Metrics

  • Ensure timely and accurate execution of master data creation, updates, and deletions while maintaining high data quality standards.
  • Monitor KPIs and SLAs for MDM activities; proactively identify and resolve bottlenecks or compliance gaps.
  • Oversee issue resolution, root cause analysis, and implementation of corrective actions.
  • Lead initiatives for automation, digitalization, and system enhancements in collaboration with IT and Data & Analytics teams.
  • Leadership and People

  • Lead, coach, and develop a global team of MDM Supervisors and Analysts, promoting a high-performance and inclusive culture.
  • Define clear goals, performance metrics, and development plans for the MDM team.
  • Promote cross-training and succession planning within the MDM function.
  • Foster collaboration with other finance towers, GPOs and external partners.
  • Technical Competencies :

  • Minimum of 5 years’ experience in MDM similar role.
  • In depth knowledge and understanding of the mechanics in the MDM process stream and how these fit into the end-to-end financial process environment.
  • Experience in a Global Business Services environment or multi-national company experience.
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    Manager • Porto, Porto District, Portugal