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Hebrew Speakers Customer Support Representative
CbtalentsLisbon, PortugalHá 14 dias
Tipo de vaga
- Quick Apply
Descrição da vagaNative Hebrew & good English Great communication Aptitude for problem-solving Excellent communication skills : verbal, written, listening skills High school diploma or equivalent (mandatory) Valid work permit in Portugal or Eu passport 12-month renewable contract Work in Home Office based in Portugal Initial training during 3 weeks Work schedule : Monday to Sunday 8h per day with 2 days off per week / / Rotating shift & Days off Private Heathcare & Dentalcare from contract signature Stable work and career progression; Great activities Airport Pick-up Flight refund after 9 month in the company Accommodation in a room in a flat shared with others employees
You are Hebrew speaker and you are a Social Media addict? We are recruiting Customer Delight for Social Media - Hebrew speaking to Lisbon in Portugal.
Your working day :
- Provide support to small and medium-sized businesses (SMBs) to help them grow across multiple channels - chat, email and phone;
- Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain;
- Provide pre and post-sales support for all self-service products;
- Provide product and tool support to enhance clients’ experience;
- Identify trends and solve problems facing multiple SMB clients;
- Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions.
- Provide vital product insights and feedback from customers to engineering.
What you need to know to have a chance of getting this job :
You will benefit :
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Customer Support Representative • Lisbon, Portugal