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Sales Operations Manager

Sales Operations Manager

DesignRushPortugal, Portugal
Há 7 dias
Descrição da vaga

DesignRush.com is a leading B2B marketplace connecting businesses with agencies. We are seeking an experienced Sales Operations Manager with strong analytical skills and advanced expertise in HubSpot. The ideal candidate will have a proven track record of improving internal workflows, supporting client inquiries, onboarding new team members, and driving efficiency through process improvements.

Our platform offers four key values to users :

  • Agency Rankings : Brands can view qualified agencies based on their expertise, location, clients, and various other factors.
  • Awards : Agencies and brands can enter their finest work and compete for the best web logo, app, print, packaging, and video design awards.
  • Marketplace : Businesses can post their projects at no cost and receive proposals from verified agencies.
  • Trending Brands : Agencies and brands can feature their expertise and achievements via news, interviews, and trends articles to get noticed and recognized as an industry leader.

The ideal Sales Operations Manager candidate will have proven HubSpot CRM experience and a track record of improving internal workflows, supporting client inquiries, onboarding new team members, and driving efficiency through process improvements.

Goals :

  • Streamline internal operations by optimizing workflows, automating with HubSpot, and maintaining clear SOPs
  • Boost revenue by improving sales conversions, reducing churn, and supporting CPC performance
  • Enhance team effectiveness through structured onboarding, cross-team coordination, and operational support
  • Identify inefficiencies using operational data and implement measurable improvements
  • Deliver clear monthly reports on churn, sales performance, and sales opportunities to guide strategic decisions

    • We offer GROWTH, job stability, and a work culture that enables our teammates to excel in their careers.

    This is for a full-time, remote-work-at-home position.

    DesignRush is seeking to make IMMEDIATE hires.

    Responsibilities :

  • Build and manage advanced workflows and automation in HubSpot
  • Support the sales and marketing teams through efficient process design
  • Lead or co-lead the onboarding process for new employees
  • Collaborate with internal stakeholders to improve and document key processes
  • Maintain internal tools, dashboards, and process documentation
  • Identify opportunities for efficiency gains and drive implementation of improvements
  • Track, analyze, and report on operational KPIs and team performance
  • Support CPC efforts to boost client renewals and improve ROI from outbound campaigns

    • Requirements :

  • 3+ years of experience in operations, project management, or process improvement roles
  • Advanced proficiency in HubSpot CRM , including automation, workflows, and reporting
  • Strong analytical and problem-solving skills with data-driven decision-making
  • Proven experience supporting external communications and managing inquiry workflows
  • Experience in onboarding employees and building onboarding documentation
  • Excellent written and verbal communication skills in English
  • Highly organized, detail-oriented, and results-focused
  • Availability to work EST hours
  • Familiarity with AI tools and automation platforms is a strong plus

    • Recruitment steps :

  • Apply via LinkedIn
  • Receive a short questionnaire
  • Send back answers + CV
  • Recruiter Interview
  • Technical Test
  • Have an interview with our Hiring Manager and our General Manager
  • Get feedback

    • We kindly ask that your CV and all correspondence be in English.

    Note - We embrace the use of AI during the recruitment process to enhance your creativity, ideas, and critical thinking. However, responses generated solely by AI will be disqualified.

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    Sales Manager • Portugal, Portugal