Talent.com
A vaga não está disponível no seu país.
German-speaking Customer Advisor to Lisbon, Portugal

German-speaking Customer Advisor to Lisbon, Portugal

Multilingual Jobs WorldwideLisbon, Portugal
Há 7 dias
Descrição da vaga

Description

Join a Multicultural Team in Lisbon – Customer Service Representative Wanted!Be the first point of contact for users of a major tech platform in sunny Lisbon! Provide friendly, solution-driven support via phone, email, and chat—handling inquiries, troubleshooting, and escalating when necessary. Join a dynamic, multicultural team and make an impact with every interaction.About the companyOur partner is a global IT services and consulting company that helps businesses transform through innovative technologies like AI, cloud computing, and digital solutions. With a strong global presence, they serve diverse industries, optimizing operations and earning industry accolades.Key Responsibilities : Responding to customer inquiries via phone, email, or chat Identifying customer issuesTroubleshoot and resolve issuesDocument actions and categorize casesAssisting customers in using paid productsEscalate complex cases as neededWhat They Offer : Locally competitive, fixed base salary between €14.000-16.100,- (depending on experience in Customer Service)Fixed annual language bonus between €2820-3240,- (based on experience in Customer Service)€60,- Transport allowance a month€7.63 Meal allowance per working day (net)Relocation support : Our partner will provide you with a one-time relocation bonus of €2500 gross, approximately €1750,- net.Career growth opportunitiesProfessional Onboarding program for new starters.Ideal Candidate Profile : C2 level minimum in German and English.Customer service experience preferredStrong communication skills, both verbally and in writingQuick learner, empathetic, and team-orientedOpen to working fully onsite in LisbonProactive attitude and strong team spiritInterested? Click apply and one of our Recruitment Specialists will contact you as soon as possible.

Criar um alerta de emprego para esta pesquisa

Customer Portugal • Lisbon, Portugal