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Experienced Staff / Senior - ServiceNow Consultant - Financial Services

Experienced Staff / Senior - ServiceNow Consultant - Financial Services

EYLisbon, Lisbon, PT
Há +30 dias
Descrição da vaga

The opportunity

EY is looking for a ServiceNow Consultant to join our Financial Services - Technology Consulting team. In this role, you will play a key role in providing the competitive edge our customers need to overcome some of the biggest creative and technical challenges around.

Your key responsibilities

  • Defining and implementing technical and business requirements to implement Service Now platform (ITSM, ITOM, GRC, IRM, App Engine.).
  • Acting as a lead across all aspects of ServiceNow project and solution delivery.
  • Overseeing application and workflow configuration.
  • Developing client-specific reporting processes and integration components.
  • Providing trusted advice on how digital transformation and technology enablement can lead to improved performance.
  • Working closely with ServiceNow technical teams.
  • Experience with the ITSM and GRC modules, including Incident, Problem, Change, and Compliance Management
  • Contributing to clients’ business development.
  • Supporting the team management.

Skills and attributes for success

  • A strategic focused mind-set.
  • Strong analytical and problem-solving skills.
  • Good oral and written communication skills.
  • Forward thinker and self-starter.
  • Creative, proactive, team player and able to work under pressure.
  • To qualify for the role, you must have

  • Academic education preferably in Information Systems Management, Computer Science, Engineering, or similar fields of study.
  • At least 2 years of ServiceNow technical experience.
  • Proven experience with ITSM, App Engine, IRM modules in ServiceNow.
  • Project management skills : autonomy and proactivity, conducting analysis from beginning to end and structuring the final deliverable fulfilling demanding plans.
  • ServiceNow certification.
  • Full Portuguese and English Proficiency.
  • Ideally, you’ll also have

  • Background in consultancy.
  • What we look for

    Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

    What we offer

    We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Plus, we offer support and coaching; opportunities to develop new skills and progress your career; the freedom and flexibility to handle your role in a way that’s right for you.

  • Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
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    Consultant Financial • Lisbon, Lisbon, PT