Technical and Account Leader (Web3)

Protofire is looking for a candidate for a hands-on leadership role ideal for a founder-type with a background in DeFi or Web3 startups, particularly someone motivated by long-term equity outcomes and the challenge of building from 0 to 1 in a rapidly evolving market.

Responsibilities

• Oversee architecture, delivery, sales, and account management within the business unit
• Guide technical solution design, helping teams focus on core components and high-impact areas
• Own the business unit's P&L, including budgeting, forecasting, and procurement
• Build strong client relationships with a focus on retention, upsell, and value creation
• Resolve escalations and continuously improve service delivery and internal processes
• Proactively identify risks and take preventive or corrective action
• Ensure full operational transparency through documentation and tooling (ClickUp, Runn.io, etc.)
• Align the business unit with DAO-wide standards and reporting expectations
• Incubate new offers and explore market opportunities for long-term growth

Required Skills & Experience