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Customer Support | Polish & English (M / F) | Lisbon

Customer Support | Polish & English (M / F) | Lisbon

Get The JobLisboa, 11, pt
Há +30 dias
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Job Description

We’re hiring Polish-speaking Support Specialists to join a dynamic customer experience team in Entrecampos, Lisbon. If you're fluent in Polish and English (C1) and enjoy helping others, this is your chance to build a rewarding career in a multicultural environment!

Start dates : 07 or 14 July

Location : On-site – Entrecampos, Lisbon

What you'll be doing :

  • Support customers throughout their online shopping journey : deliveries, payments, returns, refunds, and more;
  • Handle sensitive customer data in line with GDPR and PCI standards;
  • Work with couriers, financial institutions, and internal departments;
  • Resolve complex cases efficiently with the help of a comprehensive knowledge base.

What we offer :

  • Full paid training provided (in English);
  • Monthly gross package with meal allowance, holiday and Christmas bonuses;
  • Health insurance from day one;
  • Possibility to stay in fully equipped company housing (for those relocating from over 100 km);
  • Modern office environment in central Lisbon (Entrecampos);
  • Long-term career prospects in a stable, well-established project.
  • What we’re looking for :

  • Polish native or near-native + strong English (C1);
  • Detail-oriented and solution-driven mindset;
  • Ability to work on-site in Lisbon;
  • Availability for shift-based work (Mon–Sun, between 07 : 00 and 24 : 00).
  • Apply now to join a growing international team and make your mark starting this July!

    Requirements

    Fluency in Polish and English (C2)

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    Polish Support Lisbon • Lisboa, 11, pt