Job Description
We’re hiring Polish-speaking Support Specialists to join a dynamic customer experience team in Entrecampos, Lisbon. If you're fluent in Polish and English (C1) and enjoy helping others, this is your chance to build a rewarding career in a multicultural environment!
Start dates : 07 or 14 July
Location : On-site – Entrecampos, Lisbon
What you'll be doing :
- Support customers throughout their online shopping journey : deliveries, payments, returns, refunds, and more;
- Handle sensitive customer data in line with GDPR and PCI standards;
- Work with couriers, financial institutions, and internal departments;
- Resolve complex cases efficiently with the help of a comprehensive knowledge base.
What we offer :
Full paid training provided (in English);Monthly gross package with meal allowance, holiday and Christmas bonuses;Health insurance from day one;Possibility to stay in fully equipped company housing (for those relocating from over 100 km);Modern office environment in central Lisbon (Entrecampos);Long-term career prospects in a stable, well-established project.What we’re looking for :
Polish native or near-native + strong English (C1);Detail-oriented and solution-driven mindset;Ability to work on-site in Lisbon;Availability for shift-based work (Mon–Sun, between 07 : 00 and 24 : 00).Apply now to join a growing international team and make your mark starting this July!
Requirements
Fluency in Polish and English (C2)