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Customer Support | Polish & English (M / F) | Lisbon

Get The JobLisboa, 11, pt

Há +30 dias

Descrição da vaga

Job Description

We’re hiring Polish-speaking Support Specialists to join a dynamic customer experience team in Entrecampos, Lisbon. If you're fluent in Polish and English (C1) and enjoy helping others, this is your chance to build a rewarding career in a multicultural environment!

Start dates : 07 or 14 July

Location : On-site – Entrecampos, Lisbon

What you'll be doing :

Support customers throughout their online shopping journey : deliveries, payments, returns, refunds, and more;
Handle sensitive customer data in line with GDPR and PCI standards;
Work with couriers, financial institutions, and internal departments;
Resolve complex cases efficiently with the help of a comprehensive knowledge base.

What we offer :

Full paid training provided (in English);

Monthly gross package with meal allowance, holiday and Christmas bonuses;

Health insurance from day one;

Possibility to stay in fully equipped company housing (for those relocating from over 100 km);

Modern office environment in central Lisbon (Entrecampos);

Long-term career prospects in a stable, well-established project.

What we’re looking for :

Polish native or near-native + strong English (C1);

Detail-oriented and solution-driven mindset;

Ability to work on-site in Lisbon;

Availability for shift-based work (Mon–Sun, between 07 : 00 and 24 : 00).

Apply now to join a growing international team and make your mark starting this July!

Requirements

Fluency in Polish and English (C2)

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Polish Support Lisbon • Lisboa, 11, pt