Launch Your Journey as a Customer Success Specialist!
Become part of a vibrant team where innovation collaboration and agility are the keys to thriving in a dynamic fastpaced environment. If youre ready to elevate your career this is your chance!
Role Overview :
As a Customer Success Specialist youll serve as the goto contact for clients ensuring smooth communication and efficient issue resolution. Your personalized approach will reinforce our commitment to toptier support.
Key Responsibilities :
- Client Engagement : Respond to inquiries via phone chat and email with professionalism and care
- Customized Solutions : Identify unique needs and provide tailored effective resolutions
- Team Collaboration : Partner with teammates to enhance the overall customer experience
- Record Keeping : Ensure accurate uptodate client data for smooth operations
- Service Excellence : Build strong client relationships through trust consistency and quality service
Requirements :
Proficiency in French (C2 level)Proficiency in English (B2 level)EU citizenship or a Portuguese residency cardAt least one year of experience in Customer Support or a related role.Strong analytical leadership and communication abilitiesDesire to learn and advance in the fieldWhy join us :
Competitive Salary : Your expertise and dedication are rewardedLanguage Bonus : Additional rewards for your language proficiencyMeal Allowance : Daily support during your work hoursHealth & Life Insurance : Comprehensive benefits for your wellbeingCollaborative Team : Be part of a communicative and supportive work environmentRelocation Assistance : Smooth transition support for your moveOnsite Work Environment : Be part of a supportive and communicative teamReady to Take Your Career to the Next Level Apply now and be a key player in delivering outstanding customer experiences while advancing your career!
Key Skills
Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator
Employment Type : Full Time
Experience : years
Vacancy : 1