German speaking Customer Service- Remote within Portugal

Job Title : Customer Service Automotive Digital Services (German Speaking)

Location : Braga Portugal (Remote)

Start Date : 3rd July 2025

Language Requirement : German (Fluent)

Job Description :

Join our clients Automotive Digital Services team and be part of a dynamic multilingual customer service project supporting a well-known automotive brand. As a German-speaking Customer Service Representative your role will be to deliver high-quality support and guidance to customers across a variety of digital services and solutions.

Key Responsibilities :

Provide outstanding customer service in German via phone email or chat

Assist customers with inquiries related to digital automotive services

Troubleshoot and resolve customer issues efficiently and professionally

Escalate more complex queries to relevant departments

Maintain accurate and detailed documentation of customer interactions

Ensure service levels and quality standards are consistently met

Requirements :

Fluency in German (C1 or higher) and good command of English (B1-B2)

Previous customer service experience is a plus

Strong communication and problem-solving skills

Comfortable working in rotating shifts including weekends and nights

Tech-savvy and quick to learn new systems

Working Hours :

Monday to Sunday 24 / 7 rotating shifts

2 rotating days off per week

Salary & Benefits :

Gross Salary : 1030 / month x 14 months

Meal Allowance : 80 / month x 12 months

Relocation Package available for remote positions within this project (for German Dutch and Danish speakers)

Contract Type : Full-time Remote

Interested

Were excited to hear from you! Send us your CV in English to or click to apply!

Well be happy to share more details and guide you through the next steps!

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full Time

Experience : years

Vacancy : 1