Come and work with us.
Are you a tech enthusiastic and would like to work with a global leader printer provider?
Are you Finnish native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon ?
So we have the perfect opportunity for you!
Your future project : join our Finnish Customer Support team.
Our client is a renowned printer company, a global leader in providing innovative imaging solutions and technologies that help customers worldwide.
As a customer service specialist in this project, your daily responsibilities will include :
- Being part of a team specialized in troubleshooting and solving customer queries through phone and email
- Solve with precision and efficiency emerging issues that customers may face
- Find solutions and optimize the customer´s technical knowledge
- Meet and exceed our service quality goals, compliance regulations and productivity targets
- Create amazing experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have :
Native or proficient level of Finnish (C2)Advanced level of English (at least C1) both verbal and writtenStrong communication skills – with excellent phone conversation skills, attentive listening and superior writing skillsAnalytical and problem solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solverHigh-speed internet access and appropriate conditions for remote workMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to sunny Lisbon, PortugalBenefits.
Competitive wagesPaid professional trainingEmployee discountsPrivate healthcare & dental insurance (after six months of employment)Growth opportunities through various development programsFun and engaging company-wide initiatives, including our EverBetter wellness programJob stabilityLife-long skills and experienceExcellent work cultureGo further with Foundever™
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.