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Support Specialist

DevoteamLisboa, PT

Há +30 dias

Descrição da vaga

Support Specialist, Hybrid

About Devoteam

At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue of €1B. We believe in transforming technology to create value for our clients, partners and employees in a world where technology is developed for people. We are proud of the culture we have built together. We are proud of our people at the service of technology. We are proud of our diverse environment. Because we are #TechforPeople. Join our multidisciplinary team of Cloud experts, Designers, Business consultants, Security experts, Engineers, Developers and other extraordinary talents, spread across more than 20 EMEA countries. Become one of our +10.000 tech and business leaders on cloud, data and cyber security. Let’s fuse creativity with technology together and build innovative solutions that actively change things for the better.

About the job

The purpose of the Support Specialist is provide technical / functional support to our applications.

Our ideal candidate for this role should have professional experience in application support and ensure the management of requests and the monitoring of production incidents.

If this opportunity is for you, apply today!

We will rely on you to :

Be responsible for functional / technical support;
Analyze system logs and identify potential issues with application;
Guarantee production monitoring;
Analyze any malfunction detected, make a diagnosis and then resolve it or, if necessary, call on the team concerned by monitoring its resolution;
Monitor closely issues raised by monitoring systems or users;
Provisioning of servers using Ansible / Terraform;
Deployment of applications using Ansible.

What we're looking for :

2 years of experience in functional / technical support;

Bachelor’s Degree in Computer Science or similar;

Strong background in Linux / Unix / Windows Administration;

Professional experience with Oracle, SQL Server and MySQL.

Good knowledge of troubleshooting applications on Kubernetes;

Good knowledge in any one scripting language (Python and / or Bash preferred);

Good Knowledge in deployment automation tools (Ansible or equivalent);

Experienced with continuous integration principles and tools (GIT / Maven / Jenkins / Sonar / Nexus);

Good knowledge in English (spoken and written).

Additional information :

The Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.

Does this sound like you?

Come build with us, innovative solutions that actively change things for the better.

Apply today! Send your CV to

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Support Specialist • Lisboa, PT