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Support and Project Manager

Support and Project Manager

Ivy PartnersLisbon, Portugal, Portugal
Há 11 dias
Descrição da vaga

Our mission

Ivy Partners is a Swiss consulting firm dedicated to helping businesses overcome strategic, technological, and organizational challenges.

We are committed to providing our team members with a career that promotes both personal and professional growth. We support their skill development and offer genuine advancement opportunities.

As a Support and Project Management Consultant on the SAP platform at Ivy Partners, you will :

  • Provide first-level support to users, including handling queries, incidents, and requests for minor changes.
  • Administer the local portfolio and ticketing system, tracking issue resolutions, and maintaining communication with users.
  • Coordinate and lead the functional design of local features based on user requirements.
  • Contribute to the implementation of small changes, including requirements gathering, impact analysis, and coordination of User Acceptance Testing (UAT).
  • Manage projects with effective governance, budget monitoring, and strategic alignment.

About you!

  • Between 4 to 6 years of professional experience;
  • You possess strong business analysis or support experience associated with application maintenance.
  • You are skilled in financial instruments, asset servicing, data management, or local and IFRS investment accounting and reporting.
  • You have proven expertise in project and change management within complex, multicultural, and geographically distributed teams.
  • Experience with SAP Financial Asset Management (FAM) or Treasury and Risk Management (TRM) is an advantage.
  • You are fluent in English. French is a plus.

    • Why join Ivy Partners?

    We commit to :

  • Taking care of our team members by providing a supportive environment where everyone is valued, with training and career opportunities both in Switzerland and internationally.
  • Creating a climate of trust by working with transparency, professionalism, and dedication.
  • Encouraging innovation by integrating technology and creativity to drive impactful digital transformations.
  • Upholding our responsibilities as a collective, striving to make a positive impact in all we do.
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    Project Manager • Lisbon, Portugal, Portugal