Carhartt WIP Store Porto - Store Manager (m / f / x)

Job Details

Carhartt WIP is part of the WIP Trading AG. Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it develops its own collections based on workwear originals.

Carhartt Work In Progress aims to continuously progress and evolve, without ever losing sight of its origins. Over the course of the past two decades, our business has developed organically, along with its customers, the culture that surrounds the brand, and its employees who have helped shape what Carhartt WIP is today.

For our new store in Porto we are looking for you as Store Manager (m / f / x ).

Your Responsibilities

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff

Ensure high levels of customer satisfaction through excellent service

Complete store administration and ensure compliance with policies and procedures

Maintain outstanding store condition and visual merchandising standards

Report on buying trends, customer needs, profits etc

Propose innovative ideas to increase market share

Conduct personnel performance appraisals to assess training needs and build career paths

Deal with all issues that arise from staff or customers (complaints, grievances etc)

Collaboration with HR, Finance, Visual and Retail Merchandising and other relevant departments to ensure company goals are achieved

Payroll management and control

Representing the company

Your Profile

Proven successful experience in store management

Fluent in Portuguese and English

Powerful leading skills and business orientation

People and customer management skills

Strong organizational skills

Good communication and interpersonal skills

BS degree in Business Administration or relevant field preferable

Enthusiastic about fashion

Your Location

Porto / Portugal