David Kennedy Recruitment is working with a leading Outsourcing / BPO consultancy who is seeking to onboard a Hebrew speaking Web Product Implementation Specialist for their Lisbon office.
Position : Web Product Implementation Specialist
Location : Lisbon, Portugal
Employment type : Full-time
Remuneration : Base salary.
DUTIES AND RESPONSIBILITIES :
- Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferences
- Perform and verify the implementation of web based products with customers
- Give guidance, support, and train customers on how to use the products
- Deliver high quality service to your customers, exceeding client expectations and quality scoring measures
REQUIREMENTS :
Native / fluent in Hebrew, both oral and written. Fluent in English (at least B2 level)Previous experience in Customer service roles will be considered as an advantageEligible to work in EU or Portuguese residency statusComputer literate with sound knowledge of Microsoft Office packageExcellent communication skillsResourceful personality that can adapt and remain calm in all situationsAbility to work independently, while being a team player at the same timeBENEFITS :
Excellent remuneration package based on experience, skills and performanceRelocation support with an affordable room waiting in PortugalBe part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere8 weeks long trainingShifts 40 Hours per week (8 hours per day with an additional lunch break hour) between 08 : 00 to 17 : 00, local business hours.Guidance and tools to reach career potential