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Customer Support Representative - Remote in Portugal
MunayLisbon, Porto, PortugalHá 7 dias
Descrição da vagaOpportunity to work remotely Health coverage including access to private care Competitive salary performance-based incentives Relocation assistance for those moving to Portugal Fluent in German Dutch Danish or Italian with strong English (B2) skills Skilled in troubleshooting basic connectivity and device-related issues Confident in guiding customers through detailed technical processes Strong problem-solving and communication abilities Must hold EU citizenship residence permit or a manifest of interest
Are you ready for your next adventure Were expanding team and looking for motivated individuals to deliver exceptional support to customers across Europe.
Your Role :
- Assist customers via phone and email with empathy and efficiency
- Ensure all inquiries are handled with accurate and complete information following company guidelines
- Take charge of each case to ensure timely resolution and client satisfaction
- Build trust and rapport by communicating professionally and kindly
- Aim to surpass performance goals quality standards and compliance expectations
- Contribute to an outstanding customer journey that leaves a lasting impression
- Collaborate with team leaders and provide constructive feedback
What Youll Gain :
Ideal Candidate Profile :
Dont let this opportunity pass you by start your Portugal journey today!
Key Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Employment Type : Full Time
Experience : years
Vacancy : 1
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Customer In Portugal • Lisbon, Porto, Portugal