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Customer Support Representative - Remote in Portugal

MunayLisbon, Porto, Portugal

Há 4 dias

Descrição da vaga

Are you ready for your next adventure Were expanding team and looking for motivated individuals to deliver exceptional support to customers across Europe.

Your Role :

Assist customers via phone and email with empathy and efficiency
Ensure all inquiries are handled with accurate and complete information following company guidelines
Take charge of each case to ensure timely resolution and client satisfaction
Build trust and rapport by communicating professionally and kindly
Aim to surpass performance goals quality standards and compliance expectations
Contribute to an outstanding customer journey that leaves a lasting impression
Collaborate with team leaders and provide constructive feedback

What Youll Gain :

Opportunity to work remotely

Health coverage including access to private care

Competitive salary performance-based incentives

Relocation assistance for those moving to Portugal

Ideal Candidate Profile :

Fluent in German Dutch Danish or Italian with strong English (B2) skills

Skilled in troubleshooting basic connectivity and device-related issues

Confident in guiding customers through detailed technical processes

Strong problem-solving and communication abilities

Must hold EU citizenship residence permit or a manifest of interest

Dont let this opportunity pass you by start your Portugal journey today!

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full Time

Experience : years

Vacancy : 1

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Customer In Portugal • Lisbon, Porto, Portugal