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Customer Support Representative - Remote in Portugal

Customer Support Representative - Remote in Portugal

MunayLisbon, Porto, Portugal
Há 4 dias
Descrição da vaga

Are you ready for your next adventure Were expanding team and looking for motivated individuals to deliver exceptional support to customers across Europe.

Your Role :

  • Assist customers via phone and email with empathy and efficiency
  • Ensure all inquiries are handled with accurate and complete information following company guidelines
  • Take charge of each case to ensure timely resolution and client satisfaction
  • Build trust and rapport by communicating professionally and kindly
  • Aim to surpass performance goals quality standards and compliance expectations
  • Contribute to an outstanding customer journey that leaves a lasting impression
  • Collaborate with team leaders and provide constructive feedback

What Youll Gain :

  • Opportunity to work remotely
  • Health coverage including access to private care
  • Competitive salary performance-based incentives
  • Relocation assistance for those moving to Portugal
  • Ideal Candidate Profile :

  • Fluent in German Dutch Danish or Italian with strong English (B2) skills
  • Skilled in troubleshooting basic connectivity and device-related issues
  • Confident in guiding customers through detailed technical processes
  • Strong problem-solving and communication abilities
  • Must hold EU citizenship residence permit or a manifest of interest
  • Dont let this opportunity pass you by start your Portugal journey today!

    Key Skills

    Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Customer In Portugal • Lisbon, Porto, Portugal