Dutch Speaking Web Product Implementation Specialist

Today, working for technology brands rhymes with passion, energy and innovative spirit. Does this sound like you? Check this out and you might soon join their international office in Lisbon!

Your responsibilities and impact as a Technical Support Specialist will be :

Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferencing

Perform and verify the implementation of web-based products with customers

Give guidance, support, and train customers on how to use the products

Deliver high quality service to your customers, exceeding client expectations and quality scoring measures

Is technical support a new field that you want to gain expertise and achieve your career goals? The good news is that this company is recruiting based on soft skills, regardless of your field of studies – they will train you in every aspect of the job.

Skills, qualifications and interests you need to succeed in this role :

You must be a Dutch Native speaker and have good English (B2 level) skills

Basic understanding or willing to learn about JavaScript, HTML5 and CSS / CSS3

Basic understanding or willing to learn about CMS platforms like WordPress / Shopify / Wix / Joomla or similar

Experience or interest for online advertising or ad product experience

Troubleshooting skills

Technologically capable to quickly learn customer service software applications and process customer implementations that do not necessarily follow a standard template / process

Experience working in a B2B environment

Strong communication, customer service, relationship management and support skills

What’s in it for you?

Contract type : a fixed-term contract for one year that can be renewed every year

Working hours : Mon – Fri 8 am to 5 pm (40 hrs / week)

Training : 9 weeks

Salary conditions (

• 2 options :

Including free accommodation (shared flat, all bills included) : 1040€ gross / month + bonus of up to 300€ gross per month + signing bonus of 4,000€

Without accommodation : 1298€ gross / month + bonus of up to 300€ gross per month + signing bonus of 4,000€

For international applicants :

Reimbursement of your initial flight costs after 3 months

Help with paperwork, opening a bank account, etc. upon arrival

Extra perks :

Free Portuguese lessons, cooking classes, sports activities and social events organized by the company

Career opportunities in different career paths

What should you expect from living in Lisbon?

A colourful city view and a rich cultural history

Pros of living in a European capital on a budget

Delicious Portuguese cuisine and famous cafe culture

Friendly people, good vibes and a happy-go-lucky urban life

Warm climate all year and a sunny beach life next to the Atlantic

A large English-speaking local community and international environment

Your Future Company :

Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!