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English Customer Support Agent

English Customer Support Agent

MunayLisbon, Portugal
Há 3 dias
Tipo de vaga
  • Quick Apply
Descrição da vaga

We're seeking an experienced Customer Support Agent with a strong background in paid digital campaigns to join our Lisbon-based team. This role blends marketing insight with hands-on customer care, supporting clients through their digital advertising journey.

Key Responsibilities

  • Provide expert support related to paid media campaigns
  • Answer client inquiries via phone, email, or chat with clarity and professionalism
  • Troubleshoot campaign setup and performance issues
  • Collaborate with internal teams to ensure campaign goals are aligned and met
  • Guide clients through platform navigation and usage best practices

Requirements

  • Direct experience managing or supporting paid campaign activities (must be clearly shown on CV)
  • Degree in Marketing or strong digital marketing background
  • Fluent English ( C1 / C2 )
  • EU citizenship or valid Portuguese work permit
  • Must be based in Lisbon
  • Important : Candidates lacking the required marketing experience or qualifications will not be interviewed.

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    Customer Support • Lisbon, Portugal