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Jira Administrator

Jira Administrator

PrimeITLisbon, Lisbon, Portugal
Há 8 dias
Descrição do cargo

PrimeIT is a leading company with over 18 years of experience in providing IT, Telecommunications, and Engineering technological services.

Specialized in Team Extension, Managed Services, Custom Software, and Nearshore, we currently have a team of over 2350 professionals collaborating on national and international projects across various technologies.

We are looking for a Jira Administrator for this project!

Responsabilities

  • Coordinating with the primary JIRA Product for planning and implementing JIRA and plug-in upgrades.
  • Monitoring and maintaining JIRA databases, including data transfer between PROD and TEST instances.
  • Providing training and ongoing support to end-users on JIRA and Confluence functionalities.
  • Evaluating, testing, and installing JIRA and Confluence plug-ins, determining licensing needs.
  • Managing system performance, including server monitoring and performance tuning.

What are we looking for?

  • System Administration : Administer JIRA, Confluence, environments on a day-to-day basis.
  • Ensure systems are stable and available, addressing user issues promptly.
  • User Support and Training : Conduct training sessions for staff on JIRA / Confluence usage.
  • Create training materials and support documentation.
  • Integration and Migration : Analyze current configurations and manage migrations to new instances.
  • Integrate JIRA, Confluence and other Atlassian tools with IT landscape.
  • Monitoring and Reporting : Monitor server usage and performance, ensuring compliance with security standards.
  • Create JIRA projects, queries, and reports to support business processes.
  • Requirements Definition & Functional Specification : Define requirements and functional specifications for enhancements and non-standard requests.
  • Coordinate with users’ communities to gather insights and feedback.
  • Access Control : Manage access control, including habilitation and technical control.

    • What do we offer?

  • Integration into an international company with a presence in over 50 cities worldwide;
  • Continuous training in the latest and most innovative technologies – Prime Academy;
  • Career guidance and progression.

    • Send us your CV and join the Prime team!

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    Jira Administrator • Lisbon, Lisbon, Portugal