Palex Portugal, a leading company in the management and distribution of innovative hospital and research solutions, is recruiting a Field Services Engineer for Aveiro / Oporto South area, preferably.
Main Responsibilities :
- Provide instrument service and support mostly in monitor / defibrillators, and Respiratory Ventilators equipments.
- Including installation, preventive maintenance interventions, equipment failure diagnostics and repair, interventions quotations, initial operator training and security modification and upgrade.
- Manage workflow, client interfacing and company requirements and procedures providing the best customer experience, and proper incident reporting.
- Escalate support needs to manufacturers.
- Answer to client requests – Providing part number, quotations, and other technical support.
- Work together with the Backoffice and the Key Account Managers.
Requirements :
Knowledge & Experience :
Graduated in electronics or equivalent.At least 2 years' experience as a technician in a similar role.Experience in monitoring / defibrillators systems, and Respiratory Ventilators equipments;Technical assistance in life support systems.Build cooperative relationships and work team.Languages : Portuguese and English, Spanish will be valued.Proficient computer skills (MS Office).Skills & Capabilities :
Plan, organize and establish priorities.IT and network integration projects;Teamwork and collaboration.Critical thinking.Flexibility anda adaptability to a fast-changing environment.What we offer :
Integration into an expanding multinational company.Collaborative and dynamic working environment.Opportunities for skills development and ongoing training.Basic salary + Meal allowance + Variable bonus according to performance.Social benefits in force in the company : Health Insurance, Life Insurance, among others.